Refund & Returns Policy
At LuLu Trend, each outfit is handcrafted with care, love, and precision. As our products are custom-made for Labubu dolls, we kindly ask our customers to review product details carefully before purchasing.
Returns
We accept returns within 7 days of delivery, only if the item is defective or significantly different from the description. To initiate a return, please contact us at support@lulutrend.com with your order number and issue details.
Refunds
Once your return is approved and the item received in its original condition, we will issue a full refund to your original payment method within 7 business days.
Non-Returnable Items
Due to hygiene and customization, we do not accept returns on used items or custom requests unless defective.
Need Help?
If you have any questions about our policy, feel free to contact us at support@lulutrend.com. We're here to help!
