Privacy Policy

Privacy Policy

Effective Date: October 1, 2024

LuLu Trend LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information that you may provide through our website, https://www.lulutrend.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

1. Information We Collect

When you interact with our website, we may collect the following types of personal information:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via Stripe)

We do not collect your IP address, device type, browser details, or other non-personal data through tracking tools.

2. How We Use Your Information

We use your information only for purposes necessary to operate our store and provide services to you, including:

  • Processing orders and payments

  • Shipping products to your address

  • Customer service and order-related communication

  • Account creation and management

We do not use your personal information for marketing, advertising, or any third-party promotional purposes.

3. Use of Cookies

We use basic cookies to enable essential functions like remembering your cart and preferences. No tracking or advertising cookies are used.

4. Disclosure to Third Parties

We do not sell, rent, or share your personal information with any third parties except when necessary to fulfill our services.

For example:

  • We use Stripe to securely process all payments. Your payment information is handled in accordance with Stripe’s privacy policy.

We do not use analytics platforms like Google Analytics or Meta Pixel.

5. Data Security

We protect your information using SSL (Secure Sockets Layer) encryption throughout our website. Access to your information is restricted to authorized personnel who need it to process your order or provide customer support.

6. Data Retention

We retain customer data for up to 1 year from the date of your last transaction or account activity, unless otherwise required by law.

7. Your Rights

Depending on your jurisdiction (such as the GDPR or CCPA), you may have the right to:

  • Access a copy of your personal data

  • Correct or update inaccurate data

  • Request deletion of your information

  • Object to or restrict certain data uses

To exercise any of these rights, please contact us at the email below.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

LuLu Trend LLC
74 E Glenwood Ave, Smyrna, DE 19977, USA
📧 Email: lulu@lulutrend.com